British International Spa Association

Championing Spa Standards for Consumers and Industry Professionals

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Accreditation process

Securing BISA accreditation

The total cost of BISA accreditation averages about £200 for each year (depending on accessibility of the location) and requires renewing on a seven year cycle as follows:

STAGE ONE – survey and site inspection

Details of the spa are collated for use in BISA publicity and Spagazers.com BISA officials visit the spa for an inspection and to orchestrate the customer satisfaction survey.
Initial cost: £600.00 in advance plus travel expenses for one BISA inspector to the spa.

STAGE TWO – results of survey and site inspection

A confidential written report on the customer satisfaction survey and site inspection results is presented. BISA International Accreditation is awarded if appropriate. (£300 rebate if rejected).  The marketing and publicity pack is made available for the qualifying spa. Confirmation of details for BISA publicity and Spagazers.com are sought.
Optional costs thereafter – BISA membership £200 p.a.; Spagazers.com world spa directory enhanced entry rate £160 p.a.; additional marketing items if required.

STAGE THREE – interim inspection after three years

Interim inspection by BISA official.
Single cost – £300 + travel expenses for one inspector.

STAGE FOUR – renewal of Accreditation after 7 years

Repeat of process starting with STAGE ONE after 7 years.

BISA Accreditation, when secured, applies for a period of up to seven years, subject to compliance with the scheme’s requirements.

Applying for accreditation and fees

The British International Spa Association (BISA) is implementing a continuous programme to upgrade its International Spa Accreditation Scheme. As a result this “third generation” scheme is now available, building on previous success. The BISA Waves scheme is established as the leading quality rating for spas world wide. BISA has now enhanced the scheme to place greater emphasis on consumer satisfaction and the confidence that spa users can place in the spa. Individual therapists can also be eligible for the award as part of the scheme. The BISA Waves symbol is already a mark of quality that is recognised across borders and countries and to be able to book a visit to a resort far away with confidence is an important aspect of developing spa health tourism.

In addition BISA is now recruiting participant bodies worldwide to implement the scheme on behalf of the British International Spa Association. Regional Spa Associations and other similar bodies interested in participating should contact BISA to find out more.